The missing piece of the AI puzzle - process intelligence
By pairing AI with Process Intelligence (PI) businesses tap into an enablement layer that powers enterprise-wide solutions capable of transforming diverse industries for good. Cong Yu of Celonis shares some real-world examples.
What is Process Intelligence?
Process Intelligence (PI) is an enablement layer that helps businesses understand their processes and how they interact across various departments and systems. It is created through process mining, which reconstructs the data left by business processes in systems. By pairing AI with Process Intelligence, organizations can enhance their operations and drive transformation across industries.
How does Process Intelligence enhance AI capabilities?
Process Intelligence enhances AI by informing large language models (LLMs) about company business rules, enabling conformance checking. It also helps identify common causes of process breakdowns, allowing teams to predict and prevent issues. Additionally, it supports the creation of models for counterfactual situations, enabling rapid responses to changes and analyses of decision impacts.
What are some real-world applications of AI and Process Intelligence?
Companies like Vodafone and Ocado are leveraging AI and Process Intelligence to optimize their operations. Vodafone uses process mining to visualize and improve its global procurement processes, while Ocado employs a combination of robotics, AI, and Process Intelligence to streamline its online grocery delivery system, achieving significant returns on investment and enhancing efficiency.
The missing piece of the AI puzzle - process intelligence
published by Codeware Nigeria
Codeware is a business solution consulting company and a Gold Certified Microsoft Partner for Microsoft Dynamics Solutions. The company provides excellent enterprise solutions, world-class consulting services and unparalleled support services to improve efficiency and reduce operating costs of Enterprises in Nigeria and beyond.
Codeware has the required skills and resources; to deliver any ERP project to customer’s satisfaction, within estimated effort, timeline and costs. With solid industry experience spanning across the major sectors of the Nigerian Economy, the founders have been able to help companies achieve excellence in service, quality and turnaround time. The company boasts of vastly experienced, highly skilled and certified consultants that can turn any business challenge into business applications/solutions, thereby making Information Technology work for its clients.
Sign in with LinkedIn