A CPO's perspective - real success with generative AI requires real-time data
LLMs are bringing AI to the mainstream, but how do companies bring contextualized and current data to their LLMs? Shaun Clowes of Confluent explores how data streaming platforms can help.
What is the role of real-time data in generative AI?
Real-time data is crucial for generative AI applications because it ensures that the AI has access to the most current and relevant information. Without real-time, contextualized data, generative AI may not provide meaningful insights or responses, leading to less effective outcomes. This is especially important in dynamic fields like customer service, where timely information can significantly enhance user experiences.
How can companies integrate domain-specific knowledge into LLMs?
Companies can integrate domain-specific knowledge into LLMs through two primary methods: prompt engineering and fine-tuning. Prompt engineering involves optimizing the input text to better communicate with the LLM, while fine-tuning requires retraining pre-trained models on specific datasets to adapt to particular business contexts. Both approaches aim to enhance the accuracy and relevance of the AI's outputs.
What benefits do data streaming platforms offer for generative AI?
Data streaming platforms enhance generative AI applications by providing real-time access to diverse data sources, breaking down data silos, and ensuring that the right data is available at the right time. This capability allows businesses to create more responsive and sophisticated AI-driven experiences, ultimately improving operational efficiency and customer satisfaction.

A CPO's perspective - real success with generative AI requires real-time data
published by Codeware Nigeria
Codeware is a business solution consulting company and a Gold Certified Microsoft Partner for Microsoft Dynamics Solutions. The company provides excellent enterprise solutions, world-class consulting services and unparalleled support services to improve efficiency and reduce operating costs of Enterprises in Nigeria and beyond.
Codeware has the required skills and resources; to deliver any ERP project to customer’s satisfaction, within estimated effort, timeline and costs. With solid industry experience spanning across the major sectors of the Nigerian Economy, the founders have been able to help companies achieve excellence in service, quality and turnaround time. The company boasts of vastly experienced, highly skilled and certified consultants that can turn any business challenge into business applications/solutions, thereby making Information Technology work for its clients.