Inventory Management Back on Track for Retailer with Microsoft Dynamics 365 Business Central POS Solution
When a midwestern retail chain wanted to improve the performance and scalability of inventory and POS systems, it turned to Microsoft Dynamics 365 Business Central. With a Business Central-driven ERP and POS, the company has been able to optimize accounting, warehouse and retail operations. Get the story.
What challenges did the retailer face with their previous POS system?
The retailer faced significant challenges with their previous POS system, Lightspeed, which was not scalable and primarily designed for small, single-location businesses. As the retailer expanded to over two dozen locations, the system frequently experienced downtime, especially during peak shopping periods like holidays and back-to-school sales. This led to slow checkout lines, causing customers to abandon their purchases.
How did Microsoft Dynamics 365 Business Central improve inventory management?
Microsoft Dynamics 365 Business Central transformed the retailer's inventory management by providing a centralized system for tracking sales, stock, and productivity in real time across all locations. It enabled the retailer to build purchase orders, better anticipate inventory arrivals, and streamline their receiving and sorting processes. Additionally, it improved container tracking, allowing the retailer to monitor shipments and ensure items were not lost in the warehouse.
What benefits has the retailer experienced since the implementation?
Since implementing Microsoft Dynamics 365 Business Central, the retailer has seen improvements in managing their financials and inventory systems. They have been able to rethink their work processes, leading to better inventory management and more accurate accounting for cost of goods sold. The retailer is also looking to expand their use of the solution to include features like shift scheduling, payroll, and e-commerce capabilities.
Inventory Management Back on Track for Retailer with Microsoft Dynamics 365 Business Central POS Solution
published by Codeware Nigeria
Codeware is a business solution consulting company and a Gold Certified Microsoft Partner for Microsoft Dynamics Solutions. The company provides excellent enterprise solutions, world-class consulting services and unparalleled support services to improve efficiency and reduce operating costs of Enterprises in Nigeria and beyond.
Codeware has the required skills and resources; to deliver any ERP project to customer’s satisfaction, within estimated effort, timeline and costs. With solid industry experience spanning across the major sectors of the Nigerian Economy, the founders have been able to help companies achieve excellence in service, quality and turnaround time. The company boasts of vastly experienced, highly skilled and certified consultants that can turn any business challenge into business applications/solutions, thereby making Information Technology work for its clients.
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